Account information - Revision history

imported>Huston: No more tiers, and other data we no longer need

2020-08-24T19:22:16Z

No more tiers, and other data we no longer need

← Older revision		Revision as of 19:22, 24 August 2020
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	== ~~Who gets an account~~? ==		== Can I pick my own username? ==
	~~By default~~, ~~if you're an undergraduate we'll setup an account for you. Usually~~ the ~~undergraduate adviser will send around a list of students in advance of~~ the ~~start~~ of the ~~semester~~, ~~and~~ we~~'ll~~ have ~~accounts made up for those students in time for the first class. The user name chosen is based~~ on ~~whatever user name~~ OIT ~~gives you~~. ~~Also~~, ~~if you're a summer undergraduate~~, we ~~usually get the list~~ of names ~~from the summer undergraduate coordinator~~ and ~~have those accounts created shortly after receiving the list~~. ~~Same rules for user names apply~~ - ~~whatever~~ OIT ~~gave~~ you, ~~is what you'll get here~~.		In the days of yore, when the department was quite standalone from the rest of the University, sure! However, as we have come to rely on more and more OIT services, this has proved problematic. In fact, in order to leverage some future storage technologies that are in the planning phases right now, we will need to make sure all of our user IDs (names and numbers) are identical to OIT NetIDs. So no, you can't pick your own name - unless you first convince OIT to give you that name, and then we can match it.

	For graduate students, postdocs, staff and faculty, we let you choose your user name when you arrive. The process to create an account - if all the information is received and we don't have to hunt for it - only takes a few minutes. And usually when one first arrives, there's so many other things to do that accessing a computer right away isn't nearly as high on the list of priorities, so if it takes a few hours (or even a day, especially if we don't get all the required information) you're not likely to notice.

			== Who gets an account? ==
	== ~~What information is needed~~? ==		Anyone who needs to access systems in Astrophysical Sciences will need an account here. If you're only using your own laptop, and working with OIT or Research Computing machines, then you may not need one at all. If you do, then the appropriate person will pass along the information that we need so we can get it created.
	~~There is a "New User Application" which contains the list of information we~~ need ~~to generate~~ an account. If you're ~~here in person~~, ~~you can fill out that sheet~~ and drop it off in the '<tt>/usr/bin</tt>' on the door to room 126 and someone will create the account for you when they can. In some cases we'll leave the information sheet ([[#Account creation\|see below]]) in the same folder, with ~~your name on the edge; in other cases~~, we may ~~hand the sheet to someone else or leave it in your mail box.~~

	~~For those who may be requesting an account remotely, or those requesting an account for someone else (collaborator, etc), the information we~~ need ~~to know is:~~
	* Full name
	* Desired user name
	*: You can either list a few choices, or check with the '<tt>finger</tt>' command to see if the user name is already taken
	* Status
	*: One of Undergrad, Grad, Postdoc/Researcher, Visitor, Other (please explain)
	* University account number to charge
	*: All accounts have some sort of charges associated with them. Someone who is allowed to post charges to a grant may, if the grant allows it, use that grant for setting up accounts. When in doubt, contact your faculty adviser or the department manager and ask.
	* Expiration date
	*: This should be approximately one ~~year beyond your expected date of departure (for students, graduation). It can be extended beyond this date in the future if necessary ([[#Expirations\|see below]]).~~
	* Faculty/Research/Staff adviser
	*: This is someone who can be responsible for your account. They will ideally be allowed to charge to the above grant number, and will be the person to be notified when your account is near expiration - it's up to them if it should be extended or not. If you~~'re actively collaborating with someone, that is who you want to put here.~~
	* [Internal use only] [[User Tiers\|Tier]]
	*: Different tiers of accounts are charged differently, ~~and have different access privileges. Primary users get support from~~ the administration staff and more storage space for home directories; secondary users are those who are not in the building and collaborate remotely; tertiary users get no support and minimal storage space.

	~~'''NOTE:'''~~
	~~: ''ANY'' omissions in the above required pieces of information~~ will ~~result in a delay processing your account. If you don't give us all~~ the information ~~needed,~~ we ~~cannot create the account and just "fill in the blanks" later. We must have all the required information first~~.


	== Account creation ==		== Account creation ==
	Once ~~we have~~ all the information ~~above~~, someone will create your account and generate a "New User Information Sheet". This contains your user name, password, and information on logging in. There is also information on where to find help, including these pages here. This sheet will either be ~~left in the '<tt>/usr/bin</tt>' on the door of room 126,~~ handed to the faculty/staff adviser on record for the account, handed to some other staff member who will be giving you information anyway (visitor packets, etc) or ~~left in your mail box~~.		Once all the information has been collected and entered, someone will create your account and generate a "New User Information Sheet". This contains your user name, password, and information on logging in. There is also information on where to find help, including these pages here. This sheet will either be handed to the faculty/staff adviser on record for the account, handed to some other staff member who will be giving you information anyway (visitor packets, etc) or perhaps sent to you via SecureSend.


	== Expirations ==		== Expirations ==
	So what happens when you leave? ~~If you fill out an exit form (these are~~ generally ~~for postdocs and graduate students - people who have had offices long-term), we will~~ set the expiration date of your account to one year from the day you left. During that time, nothing changes. ~~At 11 months after you left~~, the person responsible for your account will get an email notifying them that your account is due to expire next month, and they can at that time request that it be extended. Reasons for extending an account range from active collaboration to more time needed to clean off your home directory and scratch disks ~~(though it's at the discretion of whomever is paying for your account if you get a lot of time or a little)~~. At 12 months from departure, your account is expired and you cannot login - though at that time, if you realize you need an extension, you can have someone [[Requesting assistance\|contact us]] and ask that it be reopened. Usually around six months after an account has been expired is when they're actually deleted.		So what happens when you leave? We generally set the expiration date of your account to one year from the day you left, but some times it may be shorter. During that time, nothing changes. One month before the account's expiration date, the person responsible for your account will get an email notifying them that your account is due to expire next month, and they can at that time request that it be extended. Reasons for extending an account range from active collaboration to more time needed to clean off your home directory and scratch disks. At 12 months from departure, your account is expired and you cannot login - though at that time, if you realize you need an extension, you can have someone [[Requesting assistance\|contact us]] and ask that it be reopened. Usually around six months after an account has been expired is when they're actually deleted.


	=== What about undergraduates? ===		=== What about undergraduates? ===
	Similar rules apply; your account is usually not set to expire until at least September of the year you depart. If you're still actively working with someone, have them [[Requesting assistance\|contact us]] to "claim ownership" of the account and become responsible for deciding if it's time for your account to expire~~, as well as provide a project/grant number to charge for your account charges~~. If your collaborations change, this information can always be updated to reflect your current affiliations.		Similar rules apply; your account is usually not set to expire until at least September of the year you depart. If you're still actively working with someone, have them [[Requesting assistance\|contact us]] to "claim ownership" of the account and become responsible for deciding if it's time for your account to expire. If your collaborations change, this information can always be updated to reflect your current affiliations.


	=== What about old files? ===		=== What about old files? ===
	We do not keep copies of your home directory forever; after that six month period ~~(which is now 18 months since you departed)~~, when the account is deleted, so are the files left there. If you had files in a department [[Scratch disks\|scratch disk]] they will also be deleted, however files on scratch disks owned by a project are generally chown'd to that project. For example, files on ~~hammer3~~ would be chown'd to dssadmin. If the directory and/or files appear to be strictly for that user, the project administrator(s) will be notified of the files that are now theirs, but if they're data files or svn check-ins that happen to have been owned by a user now expiring they will just have their ownership changed. This holds true for other files the expired account may have written in /u (but not in their home directory), though more often than not those files would be chown'd to whomever owns the parent directory (the project they were working on, or the collaborator with whom they shared the files, etc).		We do not keep copies of your home directory forever; after that six month period, when the account is deleted, so are the files left there. If you had files in a department [[Scratch disks\|scratch disk]] they will also be deleted, however files on scratch disks owned by a project are generally chown'd to that project. For example, files on fahl would be chown'd to dssadmin. If the directory and/or files appear to be strictly for that user, the project administrator(s) will be notified of the files that are now theirs, but if they're data files or svn check-ins that happen to have been owned by a user now expiring they will just have their ownership changed. This holds true for other files the expired account may have written in /u (but not in their home directory), though more often than not those files would be chown'd to whomever owns the parent directory (the project they were working on, or the collaborator with whom they shared the files, etc).


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	''Also known as, "YOU CAN'T DO THIS YET I STILL HAVE WORK TO DO OMG WHY IS MY ACCOUNT BEING DELETED FIXIT AAAAAGH!"''		''Also known as, "YOU CAN'T DO THIS YET I STILL HAVE WORK TO DO OMG WHY IS MY ACCOUNT BEING DELETED FIXIT AAAAAGH!"''

	First, '''''RELAX'''''. '''''READ''''' the message you got - it's an automated message, and it's explaining how to go about extending your account anyway. If you're actively working here, that's fine - this is an opportunity to make sure your account ~~charges are being applied to the proper project/grant number~~, and get a better idea for an expiration date. For example, graduate accounts are set to expire 5 years after they're created, but we know that you're not necessarily done right at that point - and that you're likely going to want your account to remain around for a little bit after that anyway.		First, '''''RELAX'''''. '''''READ''''' the message you got - it's an automated message, and it's explaining how to go about extending your account anyway. If you're actively working here, that's fine - this is an opportunity to make sure your account information is still valid, and get a better idea for an expiration date. For example, graduate accounts are set to expire 5 years after they're created, but we know that you're not necessarily done right at that point - and that you're likely going to want your account to remain around for a little bit after that anyway.

	Next, '''''RELAX'''''. If you're non-faculty, talk to your faculty advisor ~~about what project/grant should be receiving your account charges,~~ and have them reply to the mail they got with an extension date and verifying the account. You'll see who got the email based on the content of the message: The "Requested By" field is the person we have on record as being someone responsible for your account, so if it's wrong then have the correct person [[Requesting assistance\|contact us]].		Next, '''''RELAX'''''. If you're non-faculty, talk to your faculty advisor and have them reply to the mail they got with an extension date and verifying the account sponsorship. You'll see who got the email based on the content of the message: The "Requested By" field is the person we have on record as being someone responsible for your account, so if it's wrong then have the correct person [[Requesting assistance\|contact us]].

	If you are a faculty member that received an expiration notice for your own account, '''''RELAX''''' (are we seeing a pattern here yet?). We have to put ''something'' in as a date for when your account will expire, and we tend to pick a nice round number. Which means in five years or so, we revisit the account. This is good since we can also make sure the ~~project/grant number is correct for~~ your account ~~charges. Just verify the number, we've probably already extended it before you emailed us~~.		If you are a faculty member that received an expiration notice for your own account, '''''RELAX''''' (are we seeing a pattern here yet?). We have to put ''something'' in as a date for when your account will expire, and we tend to pick a nice round number. Which means in five years or so, we revisit the account. This is good since we can also make sure the other information about your account is accurate.

	Here's examples of what we '''don't''' need:		Here's examples of what we '''don't''' need:
	* ''"Please extend this account."''		* ''"Please extend this account."''
	*: For how long~~? On what project/grant number~~?		*: For how long?
	* ''"Why am I getting this, I'm still here!"''		* ''"Why am I getting this, I'm still here!"''
	*: Everyone does, see above		*: Everyone does, see above

imported>Huston: Filling in some obvious

2011-08-02T10:45:24Z

Filling in some obvious

@@ Line 44: / Line 44: @@
 === What about old files? ===
 We do not keep copies of your home directory forever; after that six month period (which is now 18 months since you departed), when the account is deleted, so are the files left there.  If you had files in a department [[Scratch disks|scratch disk]] they will also be deleted, however files on scratch disks owned by a project are generally chown'd to that project.  For example, files on hammer3 would be chown'd to dssadmin.  If the directory and/or files appear to be strictly for that user, the project administrator(s) will be notified of the files that are now theirs, but if they're data files or svn check-ins that happen to have been owned by a user now expiring they will just have their ownership changed.  This holds true for other files the expired account may have written in /u (but not in their home directory), though more often than not those files would be chown'd to whomever owns the parent directory (the project they were working on, or the collaborator with whom they shared the files, etc).
 [[Category:Policies]]

imported>Huston: Added explicit UG information

2011-07-25T17:52:15Z

Added explicit UG information

← Older revision		Revision as of 17:52, 25 July 2011
Line 35:		Line 35:

	== Expirations ==		== Expirations ==
	So what happens when you leave? If you fill out an exit form (and ~~we know you're leaving~~), we will set the expiration date of your account to one year from the day you left. During that time, nothing changes. At 11 months after you left, the person responsible for your account will get an email notifying them that your account is due to expire next month, and they can at that time request that it be extended. Reasons for extending an account range from active collaboration to more time needed to clean off your home directory and scratch disks (though it's at the discretion of whomever is paying for your account if you get a lot of time or a little). At 12 months from departure, your account is expired and you cannot login - though at that time, if you realize you need an extension, you can have someone [[Requesting assistance\|contact us]] and ask that it be reopened. Usually around six months after an account has been expired is when they're actually deleted.		So what happens when you leave? If you fill out an exit form (these are generally for postdocs and graduate students - people who have had offices long-term), we will set the expiration date of your account to one year from the day you left. During that time, nothing changes. At 11 months after you left, the person responsible for your account will get an email notifying them that your account is due to expire next month, and they can at that time request that it be extended. Reasons for extending an account range from active collaboration to more time needed to clean off your home directory and scratch disks (though it's at the discretion of whomever is paying for your account if you get a lot of time or a little). At 12 months from departure, your account is expired and you cannot login - though at that time, if you realize you need an extension, you can have someone [[Requesting assistance\|contact us]] and ask that it be reopened. Usually around six months after an account has been expired is when they're actually deleted.


			=== What about undergraduates? ===
			Similar rules apply; your account is usually not set to expire until at least September of the year you depart. If you're still actively working with someone, have them [[Requesting assistance\|contact us]] to "claim ownership" of the account and become responsible for deciding if it's time for your account to expire, as well as provide a project/grant number to charge for your account charges. If your collaborations change, this information can always be updated to reflect your current affiliations.

imported>Huston at 14:46, 5 May 2010

2010-05-05T14:46:50Z

← Older revision		Revision as of 14:46, 5 May 2010
Line 35:		Line 35:

	== Expirations ==		== Expirations ==
	So what happens when you leave? We will set the expiration date of your account to one year from the day you left. During that time, nothing changes. At 11 months after you left, the person responsible for your account will get an email notifying them that your account is due to expire next month, and they can at that time request that it be extended. Reasons for extending an account range from active collaboration to more time needed to clean off your home directory and scratch disks (though it's at the discretion of whomever is paying for your account if you get a lot of time or a little). At 12 months from departure, your account is expired and you cannot login - though at that time, if you realize you need an extension, you can have someone [[Requesting assistance\|contact us]] and ask that it be reopened. Usually around six months after an account has been expired is when they're actually deleted. We do not keep copies of your home directory forever; after that six month period (which is now 18 months since you departed), when the account is deleted, so are the files left there.		So what happens when you leave? If you fill out an exit form (and we know you're leaving), we will set the expiration date of your account to one year from the day you left. During that time, nothing changes. At 11 months after you left, the person responsible for your account will get an email notifying them that your account is due to expire next month, and they can at that time request that it be extended. Reasons for extending an account range from active collaboration to more time needed to clean off your home directory and scratch disks (though it's at the discretion of whomever is paying for your account if you get a lot of time or a little). At 12 months from departure, your account is expired and you cannot login - though at that time, if you realize you need an extension, you can have someone [[Requesting assistance\|contact us]] and ask that it be reopened. Usually around six months after an account has been expired is when they're actually deleted.


			=== What about old files? ===
			We do not keep copies of your home directory forever; after that six month period (which is now 18 months since you departed), when the account is deleted, so are the files left there. If you had files in a department [[Scratch disks\|scratch disk]] they will also be deleted, however files on scratch disks owned by a project are generally chown'd to that project. For example, files on hammer3 would be chown'd to dssadmin. If the directory and/or files appear to be strictly for that user, the project administrator(s) will be notified of the files that are now theirs, but if they're data files or svn check-ins that happen to have been owned by a user now expiring they will just have their ownership changed. This holds true for other files the expired account may have written in /u (but not in their home directory), though more often than not those files would be chown'd to whomever owns the parent directory (the project they were working on, or the collaborator with whom they shared the files, etc).


	[[Category:Policies]]		[[Category:Policies]]

imported>Huston at 17:34, 3 November 2009

2009-11-03T17:34:00Z

← Older revision		Revision as of 17:34, 3 November 2009
Line 23:		Line 23:
	* Faculty/Research/Staff adviser		* Faculty/Research/Staff adviser
	*: This is someone who can be responsible for your account. They will ideally be allowed to charge to the above grant number, and will be the person to be notified when your account is near expiration - it's up to them if it should be extended or not. If you're actively collaborating with someone, that is who you want to put here.		*: This is someone who can be responsible for your account. They will ideally be allowed to charge to the above grant number, and will be the person to be notified when your account is near expiration - it's up to them if it should be extended or not. If you're actively collaborating with someone, that is who you want to put here.
	* [Internal use only] [[Tier]]		* [Internal use only] [[User Tiers\|Tier]]
	*: Different tiers of accounts are charged differently, and have different access privileges. Primary users get support from the administration staff and more storage space for home directories; secondary users are those who are not in the building and collaborate remotely; tertiary users get no support and minimal storage space.		*: Different tiers of accounts are charged differently, and have different access privileges. Primary users get support from the administration staff and more storage space for home directories; secondary users are those who are not in the building and collaborate remotely; tertiary users get no support and minimal storage space.

imported>Huston: Linked tier

2009-11-03T16:56:19Z

Linked tier

← Older revision		Revision as of 16:56, 3 November 2009
Line 23:		Line 23:
	* Faculty/Research/Staff adviser		* Faculty/Research/Staff adviser
	*: This is someone who can be responsible for your account. They will ideally be allowed to charge to the above grant number, and will be the person to be notified when your account is near expiration - it's up to them if it should be extended or not. If you're actively collaborating with someone, that is who you want to put here.		*: This is someone who can be responsible for your account. They will ideally be allowed to charge to the above grant number, and will be the person to be notified when your account is near expiration - it's up to them if it should be extended or not. If you're actively collaborating with someone, that is who you want to put here.
	* [Internal use only] Tier		* [Internal use only] [[Tier]]
	*: Different tiers of accounts are charged differently, and have different access privileges. Primary users get support from the administration staff and more storage space for home directories; secondary users are those who are not in the building and collaborate remotely; tertiary users get no support and minimal storage space.		*: Different tiers of accounts are charged differently, and have different access privileges. Primary users get support from the administration staff and more storage space for home directories; secondary users are those who are not in the building and collaborate remotely; tertiary users get no support and minimal storage space.

imported>Huston: I think I had more in mind here, but that's all that came out this time around.

2007-05-24T21:09:03Z

I think I had more in mind here, but that's all that came out this time around.

New page

Every person who wishes to use computing facilities in Peyton Hall will require an account to login. Some accounts are generated "automatically", while others require someone set the account up for you. Here you will find information about requesting an account, as well as what happens when you're done with it.

== Who gets an account? ==
By default, if you're an undergraduate we'll setup an account for you. Usually the undergraduate adviser will send around a list of students in advance of the start of the semester, and we'll have accounts made up for those students in time for the first class. The user name chosen is based on whatever user name OIT gives you. Also, if you're a summer undergraduate, we usually get the list of names from the summer undergraduate coordinator and have those accounts created shortly after receiving the list. Same rules for user names apply - whatever OIT gave you, is what you'll get here.

For graduate students, postdocs, staff and faculty, we let you choose your user name when you arrive. The process to create an account - if all the information is received and we don't have to hunt for it - only takes a few minutes. And usually when one first arrives, there's so many other things to do that accessing a computer right away isn't nearly as high on the list of priorities, so if it takes a few hours (or even a day, especially if we don't get all the required information) you're not likely to notice.

== What information is needed? ==
There is a "New User Application" which contains the list of information we need to generate an account. If you're here in person, you can fill out that sheet and drop it off in the '<tt>/usr/bin</tt>' on the door to room 126 and someone will create the account for you when they can. In some cases we'll leave the information sheet ([[#Account creation|see below]]) in the same folder, with your name on the edge; in other cases, we may hand the sheet to someone else or leave it in your mail box.

For those who may be requesting an account remotely, or those requesting an account for someone else (collaborator, etc), the information we need to know is:
* Full name
* Desired user name
*: You can either list a few choices, or check with the '<tt>finger</tt>' command to see if the user name is already taken
* Status
*: One of Undergrad, Grad, Postdoc/Researcher, Visitor, Other (please explain)
* University account number to charge
*: All accounts have some sort of charges associated with them. Someone who is allowed to post charges to a grant may, if the grant allows it, use that grant for setting up accounts. When in doubt, contact your faculty adviser or the department manager and ask.
* Expiration date
*: This should be approximately one year beyond your expected date of departure (for students, graduation). It can be extended beyond this date in the future if necessary ([[#Expirations|see below]]).
* Faculty/Research/Staff adviser
*: This is someone who can be responsible for your account. They will ideally be allowed to charge to the above grant number, and will be the person to be notified when your account is near expiration - it's up to them if it should be extended or not. If you're actively collaborating with someone, that is who you want to put here.
* [Internal use only] Tier
*: Different tiers of accounts are charged differently, and have different access privileges. Primary users get support from the administration staff and more storage space for home directories; secondary users are those who are not in the building and collaborate remotely; tertiary users get no support and minimal storage space.

'''NOTE:'''
: ''ANY'' omissions in the above required pieces of information will result in a delay processing your account. If you don't give us all the information needed, we cannot create the account and just "fill in the blanks" later. We must have all the required information first.

== Account creation ==
Once we have all the information above, someone will create your account and generate a "New User Information Sheet". This contains your user name, password, and information on logging in. There is also information on where to find help, including these pages here. This sheet will either be left in the '<tt>/usr/bin</tt>' on the door of room 126, handed to the faculty/staff adviser on record for the account, handed to some other staff member who will be giving you information anyway (visitor packets, etc) or left in your mail box.

== Expirations ==
So what happens when you leave? We will set the expiration date of your account to one year from the day you left. During that time, nothing changes. At 11 months after you left, the person responsible for your account will get an email notifying them that your account is due to expire next month, and they can at that time request that it be extended. Reasons for extending an account range from active collaboration to more time needed to clean off your home directory and scratch disks (though it's at the discretion of whomever is paying for your account if you get a lot of time or a little). At 12 months from departure, your account is expired and you cannot login - though at that time, if you realize you need an extension, you can have someone [[Requesting assistance|contact us]] and ask that it be reopened. Usually around six months after an account has been expired is when they're actually deleted. We do not keep copies of your home directory forever; after that six month period (which is now 18 months since you departed), when the account is deleted, so are the files left there.

[[Category:Policies]]